Integrated Case Management Platform
AIDARO is a purpose-built suite for victim services and support organizations. From initial contact to case closure, every application in the suite is designed around the real workflows of front-line workers.
AID as in help and support. ARO as in Assigned Response Organization — the organizations on the front line, doing the work that matters most. AIDARO exists to give those organizations the tools they deserve.
The Platform
Each application addresses a distinct operational need while sharing a common database, user system, and design language. Adopt one or the entire suite — they are designed to work together from the ground up.
The core case management system. Incident intake, client records, contacts, safety plans, tasks, volunteer hours, VQRP claims, and reporting — all in one secure environment built for victim services workers.
Learn more → SchedulingVolunteer scheduling and shift management. Built for organizations managing complex rosters across events, roles, and locations — with iCal export and self-service sign-ups.
Learn more → Client ReceptionSelf check-in and locked-door reception for organizations that don't always have someone at the front desk. Clients arrive and check themselves in — staff are notified in HUB instantly, with context already attached.
Learn more →Safety planning and risk management tooling for organizations working with clients in high-risk situations. Designed to complement the safety plan capabilities already present in HUB.
In developmentWhy AIDARO
Most software used by support organizations was built for other industries and adapted. AIDARO was built from the ground up for victim services — the terminology, the workflows, the reporting requirements, and the regulatory context are native to the suite, not bolted on.
Built with victim services data sensitivity in mind from day one. Role-based access controls, session management, MFA, and audit trails throughout.
MCCSS reporting, VQRP claim tracking, volunteer hours, and data integrity checks built in — not as afterthoughts but as core features of the suite.
HUB, CALENDAR, and LOBBY share a single database and user system. A volunteer logs into one place. A client record exists once. No duplication, no reconciliation.
Project Lifesaver, Family Court Support, and VQRP are built as native modules — not workarounds. Organizations can enable only what they need.